Reports to:  VP of ROC-NH and Energy Solutions                                                                                                         

Program: ROC-NH

FLSA status: Exempt

Major Responsibilities/Accountabilities

Housing Cooperative Specialist:

Mobilize people for collective decision-making. Assist cooperatives in the acquisition process by organizing and facilitating meetings of manufactured-home-park residents and providing guidance on the potential purchase of their community through a time-constrained acquisition process or negotiated sale.

• Coordinate attorneys, bankers, and engineers to help new cooperative boards analyze potential commercial real estate purchases.
• Prioritize multiple tasks, meet deadlines, and coordinate stakeholders through the financing and purchase process.
• Provide input in preparing and presenting credit memos and proformas for loan committees.
• Assist in the preparation of all documents necessary to complete acquisitions.
• Help communities build skills by providing training resources to develop community bylaws, rules, and documentation, including membership and occupancy agreements.
• Adhere to policies, procedures, and regulatory guidelines, including fair lending and ethical behavior.

Technical Assistance:

Technical assistance helps ROC members build skills and understand the roles and responsibilities necessary to effectively manage the ROC while fostering empowerment, community spirit, and self-sufficiency.

• Provides governance support and management guidance to an assigned portfolio of ROCs, including but not limited to:
  • Regularly attending board and membership meetings.
  • Helping ROC boards and members navigate and apply their governing documents.
  • Monitoring ROC budgets and meeting minutes.
  • Capturing and updating important ROC-related information in internal records and databases.
  • Facilitating ROC self-assessments.
  • Connecting ROCs with external resources as appropriate.
  • Serving as ROC-NH's primary point of contact for the assigned ROCs. 
• Support all aspects of community financial and loan compliance, including plans to assess organizational health, troubleshoot problems, and develop goals and action plans.

Team Player

• Support ROC-NH team members by sharing knowledge, serving as a backup, and participating in team initiatives.
• Complete updates and summaries for databases and weekly team meetings.
• Embrace the Community Loan Fund's values: We live respect, embrace challenges, and advance equity.
• Contribute to information-sharing through blogs and social media.

Education and Experience

• Bachelor's degree or equivalent experience.
• Current New Hampshire real estate salesperson or broker's license or willingness to complete licensure in first six months of employment as directed and financially supported by the N.H. Community Loan Fund.
• Experience with project management, real estate development, and/or financing systems.
• Experience with Salesforce and Monday.com a plus. 

Qualifications and Characteristics

• Calm, comfortable thinking on your feet and problem-solving.
• Able to self-manage work-life balance.
• Demonstrated leadership skills.
• Ability to earn trust quickly.
• Ability to manage meetings to move things forward with diplomacy and tact.
• Ability to read financial documents.
• Proficient in Microsoft Office Suite.
• Valid driver's license.
• Ability to work nights and weekends.
• Ability to work remotely when needed.

Physical Demands

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee is regularly required to stand, walk, use hand to finger, handle, and reach with hands and arms above shoulder height, stoop, kneel, and crouch. Specific vision abilities required in this job include the ability to adjust focus between near and far.

• Ability to answer telephones and use standard office equipment (copier, fax, etc.).
• Ability to read, write, and understand and speak English clearly.
• Ability to use a computer for Community Loan Fund business.
• Ability to drive for extended periods, both day and night.
• Ability to walk for extended periods on various terrains.
• Ability to lift at least five pounds.

Employment Details

• Location: Concord, NH and hybrid (in office Tuesday and Wednesday)
• Salary: $55,000

Work Environment

We are a team of creative thinkers and problem solvers. We love creating new opportunities and solutions for our neighbors to succeed. The work environment characteristics described here are representative of those employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee will be in an environment with a noise level that is usually moderate.

About New Hampshire Community Loan Fund               

We believe in a Neighbors-Investing-in-Neighbors philosophy. Since 1983, we have provided systematically excluded people and communities with loans, coaching, and guidance that enables them to become economically secure.

From helping people purchase manufactured homes, to strengthening small businesses and nonprofits, and supporting entire towns as they work to secure financing, our services support the security and growth of people and communities. We focus on five areas of community development finance:

• Affordable Homes
• Resident-Owned Communities
• Small Businesses & Nonprofits
• Small Towns & Municipalities

Our neighbors-investing-in-neighbors model is aimed at building stronger, resilient, and more self-reliant communities, improving the lives of people throughout New Hampshire, and serving as a model across the US. We specialize in seven service areas:

• Manufactured-Home Loans 
• Manufactured-home Owners: Buy Your Park
• Resident-Owned Community Support
• Small Business  and Nonprofit Loans
• Small Town and Municipal Grant Writing
• Affordable Housing Development Loans
• Energy Efficiency Solutions

If the description above is a good fit for your skills, abilities, and interests, we would love to hear from you! Please email us a resume with a cover letter.

No phone calls please.

New Hampshire Community Loan Fund adheres to policies, procedures, and regulatory guidelines, including fair lending and ethical behavior.